We are committed to responsible and ethical product sourcing. Our Supplier Code of Conduct outlines the expectations for our suppliers to adhere to strict human rights, labor, and environmental protection standards in their procurement and manufacturing processes. We also view product-ingredient and sourcing transparency as paramount to the customer experience. Through our  Shop Sustainably feature, shoppers can discover products that meet global environmental and social certifications or standards, as indicated by suppliers.

Our packaging team regularly evaluates opportunities to use more efficient and sustainable materials and methods. The team works to ensure that our products arrive damage-free and with a lower environmental footprint through efforts like reducing excess air space in boxes and utilizing recyclable packing materials.

We continuously evaluate renewable energy and carbon-reduction strategies that address the impacts of our operations, including investing in renewable energy credits for our eight most energy-intensive sites. In our commitment to reduce waste across our supply chain, we donate thousands of pieces of furniture each year to local nonprofits. Not only does this help furnish homes for families in need, but also keeps returned or excess products out of landfills.